Buy HAI with BRL

To buy crypto with fiat, you need:

• An active crypto wallet
• An email to have an account registered
• A Visa/MasterCard credit/debit card with an adequate balance, or credentials for the alternative payment system you plan to use

For your first order, have your ID and web-camera ready for an identity verification

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Fill in the web order form:

1. Enter either the amount in crypto or in fiat money, the service will calculate and fix the deal amount. We try to keep fees close to zero, but even if there is a fee we cannot avoid, it will be expressly specified in the form.

Note that we bear no responsibility for fees from third-party services (alternative payment systems) or banks. 

2. Once done with figures, enter your wallet deposit address. 
3. Check the input and if everything is correct, click Buy.

Now we need to create a new account for you and check whether the service is available in your country. All you have to do is:

1. Give us your email address and check the mailbox for confirmation code. 
2. Copy the code and paste it in the next dialogue. 
3. Then select your country from the list. 

Next is checkout.

You can pay with a bank card or use an alternative payment option, if available for your deal (depends on the currency pair and location). Note that those services may charge separate fees that we don’t control. Here is how you pay with a Visa/MasterCard credit or debit card:

1. Enter details of your card in a standard form.
2. Allow the payment by entering the confirmation code from SMS (3-D Secure Protocol check). 

Now you are DONE with the purchase, if new to us, take the verification procedure next.

First time buyers have to take a short identity verification procedure; it’s mandatory, but we made it short and smooth. Thanks to our top-notch AI-based algorithms, you will get the result within 3 minutes.Take these 2 steps:

1. Upload an image of your passport, driver’s license or other document accepted by the service.
2. Take a liveness check with your webcam/smartphone selfie-cam.

Note that you can switch between devices while taking the procedure.  

If everything is ok, we will write off the money that was locked on your account at the previous step. Otherwise your money will be immediately released. It is also released in 24 hours if you take no action.

Once paid, we send crypto to your wallet immediately, but transaction processing in the blockchain takes some time. Be prepared to wait 5-15 minutes. At peak loads delays can be up to an hour. 

To check the transaction status, use our online tracker. It is available in your profile, and we will also send you a direct link when you create an order. 

If you need help, email the support team or text us via the live chat.